Shipping policy
Shipping Policy
Thank you for shopping with PurePearlPK. We are committed to delivering your jewellery safely and as quickly as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Delivery Time
Estimated delivery times are as follows:
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Pakistan: 3–7 business days
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International Orders: 7–15 business days (if international shipping is available)
Delivery times may vary depending on your location, courier service, and unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp, if available, so you can track your package.
Shipping Delays
Occasionally, delays may occur due to:
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Weather conditions
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Public holidays
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Courier service issues
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High order volumes
We appreciate your patience and understanding in such situations.
Incorrect Shipping Address
Please ensure that your shipping address and contact information are correct when placing your order.
PurePearlPK is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you in resolving the issue with the courier service.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Store Name: PurePearlPK
Email: purepearlpk@gmail.com
Phone/WhatsApp: 03185553552